Part of my commitment to you:
The ASHI Experience: What is it?
The ASHI Experience is our new promise to the marketplace; a promise to deliver the most technically superior inspections that money can buy, delivered in a manner that is educational, service-oriented and focused on our customer’s having an experience that they will rave about.
The ASHI Experience: How do I participate?
Participation in the ASHI Experience begins with your commitment to delivering home inspections for your customers that continually exceed their expectations. This commitment is matched by ASHI in providing you training in enhanced service delivery, sales, marketing and public relations practices, and marketing materials that continually announce to the marketplace that ASHI Home Inspectors are the best in the business.
The training programs and communication tools are offered to Members and Candidates with logo use privileges that participate. The financial contribution and commitment are the central components of your participation, as well as your willingness to learn, grow your business and maintain the integrity of our promises to the marketplace.
American Society of Home Inspectors® (ASHI® )
Client Bill of Rights
As a profession, home inspectors have an ethical obligation to the public. This obligation includes integrity, competency, honesty, confidentiality, objectivity and an interest in public safety. Fulfilling this obligation will promote and preserve public confidence in the profession. In recognition of this obligation, we hereby promote and proclaim these rights for our clients.
I. To be assured the inspector is objective in his or her reporting and will not knowingly understate or overstate the significance of reported conditions.
II. To be assured the inspector’s opinion is based on genuine conviction within the scope of his or her education and experience.
III. To be assured the inspector stays current with the industry’s body of knowledge through continuing education. IV. To be assured the inspector will not disclose inspection results or client information without client approval.
V. To be assured the inspector has not accepted any form of compensation for recommending contractors, services or products.
VI. To be assured the inspector will not offer to repair or replace for compensation any component covered by the ASHI Standards of Practice for one year after the inspection.
VII. To be assured future referrals to the inspector from real estate agents are not dependent on the inspection findings or the sale of the property.
VIII. To be assured the home inspector has no financial interest in the transaction.
IX. To be assured the inspector is not receiving compensation for the inspection from any other party.
X. To be assured the inspector did not compensate the real estate agent or other party for the referral to the client.